Contact Information

Avenida Dosel 12, Cullera,
Valencian Community

(255) 352-6258

Let us know how we can help you and we will do our best to help you.

Frequently Asked Questions

How are arrivals managed?

Arrivals are managed through a self check-in system. We will send you detailed instructions in advance, including how to access the apartment by code or key box. This allows you to arrive at the time that suits you best, without the need to coordinate with us.

Can I leave my bags before check-in time?

Yes, as long as there are no outgoing guests that day, you can leave your bags before check-in. If not, we can recommend nearby lockers so that you can make the most of your time without carrying luggage.

Is late check-out possible?

Late check-out is available upon request and subject to availability. If we do not have a scheduled check-in that day, we may be able to extend your stay for additional time, possibly at a small extra cost.

How and when can I cancel my reservation?

If cancellation is made within 48 hours of booking, you will receive a full credit. If it is made 14 days before, 50% of the total amount will be reimbursed. If cancellation is made less than 14 days in advance, no refund will be made.

Is parking available near the apartment?

We do not have private parking, but there are public and private parking options very close to the lodge. When you confirm your reservation, we will send you a map with the best options according to your needs.

Is the cleaning service during the stay included?

Final cleaning is included in your reservation. If you would like additional cleaning during your stay (e.g. change of towels or sheets), you can request it in advance for an additional cost.

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